The Internal Affairs Unit conducted formal investigations of seven complaints involving members of the Kingsport Police Department in the fiscal year of 2008/2009. Of these cases, two were founded, two were unfounded, and the remaining three were unsubstantiated. There were no informal inquiries made in 2009. 

The Kingsport Police Department prides itself in the honesty, integrity, and professional conduct of its employees. Internal investigations are a key part of maintaining those standards and complaints are taken seriously.