Each year, the Communications Specialists in Kingsport Central Dispatch process roughly a quarter of a million telephone calls. Approximately twenty percent (50,000) of these calls are emergency calls to 9-1-1. Although a division of the Kingsport Police Department, Kingsport Central Dispatch also provides services for the Kingsport Fire Department, Sullivan County E.M.S., Kingsport Life Saving Crew, and other city departments and functions.
Lieutenant Jerry Mowl has attended both Walters State and Northeast State Community Colleges. He served with the Hawkins County Sheriff’s Office for seven years in roles including Corrections Officer, Patrol Officer, S.W.A.T. Operator, and K-9 Handler, before joining the Kingsport Police Department in 1987. He has since served the citizens of Kingsport as a Patrol Officer, Traffic Crash Reconstructionist, Community Relations Officer, Honor Guard Team Member, and a supervisor in the Training Unit and Records Division. He was promoted to Lieutenant in January of 2008 and currently serves as Executive Director of Kingsport 911.